We've just made your life easier by introducing the ability to filter conversations based on attributes. This update is designed to enhance your experience and efficiency when handling chats.
How to use:
- navigate to the 'Live Chat' tab;
- click on the filter icon;
- select Search by 'Attribute':
- add attributes and define their values to categorize and filter conversations;
- click on the 'Search' button.
This way, you can easily identify and prioritize the chats that matter most to you.