Comments Autoreply should understand the context of the post / Comments Autoreply should understand the context of the post / La resposta automática de comentarios debe comprender el contexto de la publicación.
planned
S
Saas Account
planned
O
Oleg Krasikov
under review
J
Johanne Boivin-Drapeau
If I have a post published mentioning a specific service, and the AI has full access to my Instagram account, it should be able to identify the topic of that post and, based on the customer's comment, provide the correct response — not mention a completely different service.
Right now, due to this issue, we cannot keep the Instagram option active, as it would be providing incorrect information to each customer.