You can now effortlessly assign customer conversations to specific teammates.
Here's how:
- Visit the Flows or Reengage tab.
- Add the 'Add assignee in Live Chat' action block to your desired bot flow.
- Select the team members for automatic assignment to conversations from this flow.
![Screenshot 2023-09-08 at 20](https://canny.io/images/002e4d05f94df63d9c29f8250f338bbe.png)
Enjoy improved teamwork and customer support!