Crucial feature I would like to request is the inclusion of a Labels section in the right bar of Business Messenger.
This feature would allow page admins to add labels to users, enabling easy classification and future tracking. Labels would greatly facilitate reconnecting with users based on specific criteria. For instance, I could assign labels to users who have expressed intentions to pay next week or users residing in the same city.
Labels provide a more efficient way to organize and manage user interactions compared to attributes and values in Chatfuel.
Created by Helen Kuptsevich