Chat en vivo / Live Chat

Estoy buscando una forma de asignar el chat en vivo a un agente específico, lo que significa que el agente no debería poder ver todas las conversaciones, sino solo la conversación que se le ha asignado. == I'm looking a way for assigning live chat to respective agent meaning, agent should not be able to see all the conversations and only see the conversation that assigned to him/her

suena cuando se asignan a cualquier usuario, esto alerta a todos pero solo debería alertar a la persona que se le asignó.

An idea to make it work in certain hours. In other period that is not into this period - user may be redirected to bot again.

Would be great to get a notification if someone assigns a conversation to my user, so I know there's a conversation waiting for me to respond.

I would like to suggest the addition of a chat search bar within the chat interface, similar to what is available in WhatsApp. This feature would greatly improve user experience, especially for those managing a high volume of conversations. Being able to quickly locate specific chats by typing a name or keyword would save time and make navigation much more efficient.

It would be great to be able to see which messages are sent by the bot, and which messages are sent from a real bot operator. Perhaps even see which operator sent which message.

Poder mandar la conversación a un determinado flujo desde la app

Possibility to create and send saved replies in Live Chat.

It would be interesting to be able to delete a message or the history of a chat, so chatfuel saves space in the cloud and we would delete chats that have already been solved or are of no interest.